La Victoire Privacy Policy

At La Victoire E-Gaming Club, your privacy is our top priority. This Privacy Policy outlines how we collect, use, protect, and disclose your personal information, ensuring that your experience with us remains not only exceptional but also secure. As a premium E-Gaming destination for international guests in Vietnam, we are committed to handling your data with integrity, confidentiality, and compliance with applicable laws.

Our Commitment to Your Privacy

We understand the importance of trust in every interaction. When you engage with La Victoire Club — whether online or at our physical venue — you can be assured that your information is treated with the utmost care. We only collect personal data that is necessary for our operations, and we never use your data for unauthorized purposes.

Information We Collect

When you register as a member or communicate with us, we may collect personal details such as your full name, nationality, gender, contact information (email, phone number), and your passport or travel document number. This information is collected to verify eligibility as defined by Vietnamese law (e.g., age, nationality, residency status) and to enhance your experience at the Club.

We may also gather non-personal data for analytics purposes, such as device type, browser, and visit frequency, to continuously improve our services.

How We Use Your Information

Your personal data is used to:

  • Register your membership and verify your eligibility in compliance with Decree 121/2021/ND-CP of Vietnam.

  • Manage loyalty points, rewards, and exclusive benefits linked to your membership tier.

  • Communicate with you regarding Club updates, services, promotions, and reservation confirmations.

  • Ensure security, safety, and compliance during your stay at our facilities.

We do not sell, rent, or disclose your personal data to any third party without your explicit consent, except where required by law or authorized government agencies.

Data Security and Storage

To safeguard your information, we apply robust security measures both online and on-site. Surveillance systems are in place as regulated, and all personal data is stored securely with restricted access. Information is retained only for as long as necessary to fulfill its purpose or as required by law.

Your Rights and Choices

As a valued guest, you have the right to:

  • Request access to your personal information.

  • Ask for correction of inaccurate or outdated data.

  • Withdraw consent or request deletion, subject to legal limitations.

  • Lodge a complaint regarding data misuse to the appropriate authority.

To exercise any of these rights, you may contact our Data Privacy Officer at: info@lavictoire.vn

Use of Cookies

Our website may use cookies to enhance your browsing experience. These small data files help us understand user behavior and improve our digital services. You can adjust your browser settings to disable cookies at any time.

International Guests and Data Transfers

La Victoire Club welcomes foreign passport holders. In processing your data, information may be stored or transferred across systems within Vietnam or in jurisdictions that offer adequate data protection standards.

Updates to This Policy

We reserve the right to update or amend this Privacy Policy from time to time to reflect changes in legal requirements or our services.

If you require further clarification, feel free to contact our team. At La Victoire Club, protecting your privacy is not just a duty — it’s part of the luxury experience we proudly offer.